Legal

Refunds and cancellations

The current payment and cancellation policy for AppIntelBase private-beta pilots.

Monthly pilot billing

Monthly pilot billing

Paid pilots are billed in advance for the agreed billing cycle unless a separate written agreement says otherwise.

Cancellation timing

Cancellation timing

You may cancel before the next billing cycle begins. Cancellation stops future billing; it does not usually unwind work already delivered for the current cycle.

Refunds

Refunds

Because AppIntelBase private-beta work includes customized setup, analysis, and recurring operator delivery, fees already earned for delivered service are generally non-refundable.

If you were charged in error, charged twice, or paid for a service that never started, contact us promptly and we will review the case in good faith.

Contact

Contact

Refund or cancellation questions can be sent to contact@riversideartcompany.com.

Riverside Art LLC may request enough detail to identify the charge and the service period involved.