Legal
Refunds and cancellations
The current payment and cancellation policy for AppIntelBase private-beta pilots.
Monthly pilot billing
Monthly pilot billing
Paid pilots are billed in advance for the agreed billing cycle unless a separate written agreement says otherwise.
Cancellation timing
Cancellation timing
You may cancel before the next billing cycle begins. Cancellation stops future billing; it does not usually unwind work already delivered for the current cycle.
Refunds
Refunds
Because AppIntelBase private-beta work includes customized setup, analysis, and recurring operator delivery, fees already earned for delivered service are generally non-refundable.
If you were charged in error, charged twice, or paid for a service that never started, contact us promptly and we will review the case in good faith.
Contact
Contact
Refund or cancellation questions can be sent to contact@riversideartcompany.com.
Riverside Art LLC may request enough detail to identify the charge and the service period involved.